Quality Policy


Our quality policy is shaped in order to maximize the satisfaction of all our customers who receive services from our enterprise and includes the following matters:

To meet the needs and expectations of our customers in time by using existing resources effectively and efficiently.

To continuously improve our services within the framework of the Activity Plan and TS EN ISO 9001 Quality Management System Standards, all applicable conditions and current legal regulations.

To integrate all processes in our enterprise into effective quality management systems with the goal of providing sustainable service according to international standards.

To create and implement applicable conditions by constantly monitoring the effectiveness of our management system, realizing the necessary improvements.

To provide regular training for our staff, to follow technological innovations closely, and accordingly to increase the quality of the services offered and ensure sustainability in quality.

To manage customer feedback efficiently, strengthen transactions making a difference and creating value, revise or repeal transactions not creating any value.